Trish, Tim, Patty and their support staff, most notably Amanda Hudson, were instantly available at every moment and took care of the very complicated selling / buying / and exchanging of a single family home for two duplexes (all investment properties) ... they coordinated the title company, the exchange company, and the multiple owners to successfully complete these transactions within the IRS-mandated timeframe. And I won a holiday basket at their Christmas Party, too! Now, how good is that ? I used them in 2010; and will use them for sure in the future . They will help you reach your real estate dreams and make it fun and no hassle, to boot !