shirlizaguadamuz - Buyer/Seller
Trish McCall and her team at Keller Williams (notably Ilham Ghanim and Mauro Vazquez) have been remarkable to work with both in the purchase of our home and now the sales of our home. When we first moved to the area, Trish personally took a day to drive my young daughter and I all around town to describe the various neighborhoods and schools to help us gain familiarity and security with our new city. She was always available to answer questions and to share her decades-long wisdom from living in Sonoma County and raising her own children here. Pre-pandemic, the McCall Team held regular, annual client appreciation events such as ice cream socials, free days at the movies, pumpkin patches with bounce houses, and a Christmas party. These events grew to become family traditions that we all looked forward to attending. We never felt like “a number” to her. She and her team took the time to get to know us and connect with us, always receiving us with a warm, genuine welcome. During this season of selling our house during the most difficult year (2020) and even more challenging time of the year (between Thanksgiving and New Year’s Eve) Trish proved to be reliable and tenacious, always operating with honesty and integrity. Given all our challenges with poor timing she helped us to receive multiple offers—all above asking price. She knows her trade, inside and out. Still, it’s the extra mile that sets her apart. In the midst of the pandemic, she knew my husband had been working remotely and my children were homeschooled. Selling amidst a shelter-at-home order made it difficult to conduct showings. Without hesitation, they offered and sanitized one of their offices so my husband could work from their space and my children and I could learn in a clean and healthy location. They regularly checked in on us, with masks and social distancing in place to see if we needed anything—offering water, coffee, and snacks. This is going above and beyond. It’s no wonder the McCall team are some of the very top real estate producers in Sonoma County. They place customer service as their top priority. I wholeheartedly recommend their team to everyone. Buying, selling, or considering—don’t hesitate—call the McCall Team at Keller Williams.