We had a pleasant experience with Mauro. He was on top of his game from the first day we met him, plus he was honest during the transaction and knew how to handle every situation. He made sure to respect our position and we always felt comfortable/encourage considering his advice. It was refreshing to see that customer service always came first, Mauro is not just a salesperson, he is a professional. I recommend you call him if you want an agent who is responsive, knowledgeable, experience and someone who will look after your interest first!